Terms of service

Terms of Service

Last Updated: 10/02/2025

Welcome to diamondpaintingshops! By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

SECTION 1 - ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have the consent of a legal guardian to use this site if you are a minor.

  • You may not use our products for illegal or unauthorized purposes, including violations of copyright laws.
  • You must not transmit viruses, worms, or any destructive code.
  • One-time-use coupons are limited to one per household. Attempting to circumvent coupon limitations using multiple accounts or email addresses is prohibited.
  • Warranty abuse through excessive or suspicious replacement diamond requests is not allowed.
  • If you dispute a payment or initiate a chargeback in bad faith, your account may be terminated, and your details may be referred to a collections agency.

A violation of these terms may result in immediate termination of services and additional fees equal to any misused coupon(s).

SECTION 2 - GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any lawful reason at any time.
  • You acknowledge that your content (excluding credit card details) may be transferred unencrypted over various networks.
  • Credit card information is always encrypted during transfer.
  • You may not reproduce, sell, or exploit any part of our Service without express written permission.
  • Diamondpaintingshops owns all rights to its trademarks, logos, and intellectual property. Unauthorized use is prohibited.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive for accuracy, but we do not guarantee that all information on our site is always up to date, complete, or error-free.

  • Any reliance on site content is at your own risk.
  • Historical information is provided for reference only.
  • We reserve the right to update or modify site content at any time, without obligation to update past information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices and product availability are subject to change without notice.
  • We may modify, discontinue, or suspend services without notice.
  • We are not liable for price changes, modifications, or discontinued products.

SECTION 5 - PRODUCTS OR SERVICES

  • Some products may be available exclusively online.
  • We have made every effort to display product colors and images accurately, but we cannot guarantee exact color matches on different screens.
  • We reserve the right to limit or refuse sales to individuals, geographic locations, or jurisdictions.
  • We do not guarantee that our products or services will meet your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse or cancel orders at our discretion, including limiting quantities per person, household, or order.
  • If we cancel or modify an order, we will attempt to notify you via the contact information provided.
  • You agree to provide current, complete, and accurate account and payment details.

For more details, please review our Returns Policy.

SECTION 7 - THIRD-PARTY TOOLS & LINKS

  • We may provide third-party tools, which are offered as-is without warranties or endorsements. Your use of such tools is at your own risk.
  • Third-party links may direct you to external websites that we do not control. We are not responsible for their content, accuracy, or transactions.

SECTION 8 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

  • Any ideas, comments, or submissions sent to us may be used, published, or distributed by us without compensation.
  • We are not responsible for monitoring or removing offensive or unlawful content, but we reserve the right to do so.
  • Comments must not violate third-party rights, contain offensive material, or include harmful software.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, and availability without prior notice.

We are not obligated to update information, except as required by law.

SECTION 11 - PROHIBITED USES

You may not use our site or services for:

  • Illegal activities, including fraud and copyright infringement.
  • Harassment, abuse, discrimination, or defamation.
  • Spreading malware or collecting personal data.
  • Spamming, phishing, or hacking.
  • Circumventing security measures.

Violation of these terms may result in termination of services.

SECTION 12 - REWARDS & REFER-A-FRIEND PROGRAM

  • Points are not awarded for bulk/resale purchases.
  • Accounts may be suspended if abuse is suspected.
  • A Qualified Referral is defined as a first-time customer purchase over €30.
  • Rewards are non-transferable and expire if an account remains inactive for 12 months.
  • We reserve the right to modify or terminate the program at any time.

SECTION 13 - DISCLAIMERS & LIABILITY LIMITATIONS

  • We do not guarantee uninterrupted or error-free service.
  • Our service and products are provided "as-is" without warranties.
  • We are not liable for any direct or indirect damages arising from your use of our services.

In some jurisdictions, liability limitations may not apply, and our liability will be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold Diamondpaintingshops harmless against any claims, damages, or legal disputes arising from your violation of these Terms.

SECTION 15 - SEVERABILITY

If any part of these Terms is deemed unenforceable, the remaining terms shall remain in full effect.

SECTION 16 - TERMINATION

  • These Terms remain in effect until terminated by either you or us.
  • If you violate these Terms, we may terminate your access immediately.
  • You remain liable for all charges up to the termination date.

SECTION 17 - CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the new Terms.